Refund Policy

Return & Refund Policy – Mulberry Room

At Mulberry Room, we want you to shop with total peace of mind. We’ve designed our return process to feel easy, clear, and supportive while ensuring we continue delivering the highest quality products to every customer.

30-Day Easy Returns
You can request a return within 30 days of delivery. To keep things fair and efficient, items must be unused, in original condition, and returned with all original packaging.

Damaged or Incorrect Items (We’ve Got You Covered)
If something arrives damaged or isn’t what you ordered, just let us know within 48 hours of delivery with a few photos. We’ll quickly make it right with a replacement or refund no stress, no back-and-forth.

Changed Your Mind? No Problem
We understand that sometimes things just don’t work out. You can still return your item within 14 days—just make sure it’s in resell able condition.

  • Return shipping is handled by the customer
  • Original shipping fees are non-refundable

This helps us keep prices fair for all customers while still offering flexibility.

Simple Return Process
Starting a return is easy just contact us with your order details, and we’ll guide you step-by-step. We aim to keep everything smooth and straightforward.

Fast Refunds
Once your return is received and inspected, we’ll notify you right away. Approved refunds are processed back to your original payment method within a few business days.

Exchanges Made Easy
Need a replacement? We’re happy to help with exchanges (based on availability). If the item isn’t in stock, we’ll issue a refund instead.

Quick Order Processing
We work fast to get your order shipped out, so changes or cancellations are only possible shortly after placing your order.

Our Commitment to You

  • A smooth, worry-free return experience
  • Quick help if anything goes wrong
  • Clear and transparent policies
  • Support you can rely on

Contact Us
Have a question or need help? Reach out anytime:
shipping@mulburryroom.com

We truly appreciate your trust in Mulberry Room and are committed to making your experience feel easy, reliable, and enjoyable from start to finish.