Shipping Policy

Shipping Policy – Mulberry Room

At Mulberry Room, we’re committed to making your shopping experience smooth, reliable, and worry free. From careful packaging to transparent delivery times, our goal is to ensure your artificial plants arrive quickly and in perfect condition so you can shop with confidence every time.

Processing Time
All orders are processed within 1–3 business days. We work quickly to get your order out as soon as possible, while still ensuring every item is carefully inspected and securely packed.

Shipping Time
Once shipped, delivery typically takes 3–7 business days within the United States. We partner with trusted carriers to provide fast and dependable delivery.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. We also regularly offer free shipping promotions, making it even easier to shop your favorite pieces.

Order Tracking
As soon as your order ships, you’ll receive a tracking number so you can follow your package every step of the way.

Packaging & Care
Your plants are packaged with extra care to prevent damage during transit. For larger plants, slight shaping may be needed upon arrival to achieve their full, natural look.

Delays
While we do everything we can to ensure on-time delivery, occasional delays may occur due to carriers or external factors. If this happens, we’re always here to help and support you.

Incorrect Address
Please double-check your shipping details at checkout. If you notice an error, contact us as soon as possible we’ll do our best to fix it before your order ships.

Lost or Stolen Packages
If your package is marked as delivered but you can’t find it, please reach out to the carrier first. If you still need help, contact us we’ll work with you to find a solution.

Why Shop With Us?

  • Fast and reliable shipping
  • Secure and careful packaging
  • Transparent tracking on every order
  • Friendly support if anything goes wrong

Contact Us
For any shipping-related questions or concerns, please contact us at:
shipping@mulberryroom.com

We appreciate your trust in Mulberry Room and are dedicated to delivering not just products but a great experience from checkout to delivery.